Effective date: July 13, 2026
This Privacy Policy explains how UnderGlow Naturals™ ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from our website.
Information we collect
- Information you provide: name, email, shipping and billing address, phone number, and payment details when you create an account, place an order, or subscribe.
- Information collected automatically: device and browser type, IP address, and pages viewed, via cookies and similar technologies.
How we use your information
- To process and fulfill orders and manage your account.
- To communicate about orders and customer service, and (with your consent) to send marketing emails.
- To detect fraud and improve our website and products.
How we share information
We share information with service providers such as payment processors, shipping carriers, and email providers. We do not sell your personal information. See our Do Not Sell or Share My Personal Information page.
Cookies
We use cookies to keep your cart, remember preferences, and understand site usage. You can control cookies in your browser settings.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, and to opt out of certain processing. To make a request, email us at accounts@underglownaturals.com.
Data retention & security
We retain information as long as needed to provide our services and meet legal obligations, and use reasonable safeguards to protect it. No method of transmission over the Internet is completely secure.
Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time; the effective date above reflects the latest revision.
Contact us
Questions about this policy? email us at accounts@underglownaturals.com.